Policies
For emergencies such as flooding, burst or frozen pipes, no-heat (winter), sewer backup, and electrical sparking situations, call 506-658-8976.
If a fire breaks out, please call 911.
- Quiet Hours: 10:00 PM to 7:00 AM daily.
- Smoke-Free Properties: All our buildings are strictly smoke-free indoors.
- Pet Policy: Pets are considered on a case-by-case basis and require pre-approval from management.
When is my rent due?
Rent is due on the first day of the month.
How do I pay my rent?
Rent can be paid by cheque, post-dated cheques, money order or by e-transfer. Cheques are to be payable to Crawley Properties. Email address for e-transfer is payments@crawleyproperties.ca
How do I submit a maintenance request?
Please refer to the Maintenance section of this website. Please allow 72 hours for a response.
For emergencies, please call 506-658-8976.
How do I get a copy of my lease agreement?
New tenants are provided with a duplicate copy of the lease on or before the move-in date. Longer-term tenants may not have a written lease. Should you need a copy of a lease agreement, please let us know.
How much is the security deposit?
The security deposit is equivalent to one month’s rent.
Is Tenant Insurance required?
No, however, we strongly recommend that all tenants have tenant insurance. Tenant insurance offers valuable peace of mind against unexpected events.
How much notice is required if I plan on moving?
For month-to-month leases, we require one month’s written notice on or before the first day of the month for the month you plan to vacate. Tenants and all possessions must be vacated from the unit by the end of the day on the last day of the month. For year leases, we require 3 months' written notice on or before the last three months of the lease. The lease renews each year for another year unless proper notice is provided.
After 5 years, the lease converts to a month-to-month lease. Please note that an improper moving notice can result in the loss of your security deposit.
Do you do a walk through with me when I vacate the apartment?
No, unfortunately we are unable to do this due to the volume of activity that occurs at the end of the month. You are welcome to take pictures and/or video as proof of the departing cleanliness/condition of the unit.
How do I apply to have my security deposit returned?
Cleaning must be completed by the end of the month, and keys returned (contact us for the cleaning requirements). You can apply for the return of your security deposit through this link.
Can my landlord enter my rental unit without notice?
No. In New Brunswick, landlords must usually provide written notice before entering an occupied rental unit, unless there is an emergency or the tenant has requested repairs. The amount of notice required depends on the reason for entry.
Are there additional charges I should be aware of?
Yes. Additional charges may apply for services such as lockouts, replacement keys, lock changes, plumbing calls caused by blockages, extermination services, lease name changes, and late rent payments. Please refer here for current rates.
